A well-known national grocery retailer with more than 2,000 locations nationwide had been screening their employees for Work Opportunity Tax Credits (WOTC) through a prominent provider that was unable to meet their needs due to limited technology capabilities. At the time, their provider did not offer an integrated solution to automate and streamline their WOTC program. As a result, a significant loss in tax credits was in sight unless they were able to find a suitable replacement provider that could implement a solution quickly and maintain optimal performance metrics.
Walton's team got to work right away to make sure this client was up and running within 30 days from signing an agreement. Once implemented, their WOTC program metrics remained at optimal levels. Shortly thereafter, they also transitioned HRIS and payroll systems. This additional change provided an opportunity for Walton to further enhance their user experience. Walton was able to quickly integrate and streamline their WOTC screening directly into their new HRIS workflow.
As a result of implementing Walton's solutions, their tax credits increased by 100% year over year.
Additionally, Walton's integration with State Workforce Agencies enabled them to expedite the processing WOTC certifications from their previous provider, resulting in additional savings.