A Comprehensive UI Claims Solution

proven to automate and streamline these steps:

A Comprehensive UI Claims Solution Proven to Automate and Streamline These Steps:

Review

Each claim is reviewed thoroughly for eligibility, amount, and benefit period.

Comply

All state-imposed deadlines are met every time to ensure compliance and results.

Dispute

Questionable claims are appealed through the corresponding state agency.

Support

You receive expert-level representation and support for all claims resulting in hearings.

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Did you know the national average for UI Claims errors is 20%?

Our solution audits all state data to make sure you never overpay for UI Claims.

Easy Setup

We make it easy for companies to use our UI Claims solution through an expedited implementation process.

Unmatched Support

Your assigned support team will review all claims and deliver exceptional support along the way.

Maximum Results

We will leave no stone unturned to ensure you are optimizing your company's Unemployment Insurance savings.

All this, powered and backed by nearly 40 years of UI experience,

delivers unmatched results.

UI Claims Frequently-Asked Questions

Why do I need to monitor my Unemployment cost?

Unemployment is a controllable cost. Often, employers overlook the claims process, resulting in improper or fraudulent benefits being paid. When employers contest unemployment claims quickly and properly, they avoid unnecessary costs.

Our solution requires a payroll data file transmitted each pay cycle so that we can provide the necessary information to administer and respond to your claims. If you are switching from another provider, we will review your current file format to determine if we can use it so you don't have to change it.

On average, it takes an estimated 4-6 weeks for complete implementation. The most efficient way for us to manage the process is to develop the file feed. However, we can begin responding to claims as we work on the file feed, as long as the employer provides the required information.

SIDES stands for State Information Data Exchange System. This is a system developed for a web-based exchange of claim information between the states and the employers or their administrators. The timelines to respond to claims are always important and SIDES helps expedite the process. Currently, 47 states are utilizing SIDES.

Unemployment has many variables that, when managed correctly, can reduce your unemployment cost. Utilizing the knowledge and expertise of your vendor will eliminate fraudulent claims and "block" these claimants from collecting avoidable benefits against your account. Compliance is 100% the obligation of the Employer, and having a dedicated account team to oversee and manage the day-to-day processes is crucial to state compliance.

Yes. We have 24/7 online reporting capabilities. This allows the client to see all claims activity by entity and location. This will help identify successes and potential areas for improvement. A summary report that will detail the effect of claims won on your unemployment tax rates is always available upon request. Each win has a positive impact toward lowering your tax rate.

 

Providing ongoing training and support to your staff is a crucial element of the service we deliver. During implementation, we will provide several training demos to ensure everyone on your end is up to speed so we can hit the ground running when we go live. Our experienced support staff develops a series of interactions post-implementation to keep you in-the-know of how your program is performing as well as any areas of opportunity.

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